Crucial Conversations – Let Them Learn

nbsp; In reading Crucial Conversations, I'm struggling with the concept a bit, but seem to get the gist of it. Patterson, Grenny, McMillan, and Switzler do a great job at reinforcing and giving better structure and understanding to these conversations that we as people need to have when "stakes are high" so to speak, so…

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Crucial Learning - What Is A Crucial Conversation? A discussion between two or more people where 1. stakes are high, 2. opinions vary, and 3. emotions run strong. The tools for mastering

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Crucial Conversations Tools for Talking When Stakes Are High, Second Edition by Joseph Grenny, Kerry Patterson, Ron McMillan and Al Switzler (2011, Trade Paperback) for sale online

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Crucial Conversations: Tools for Talking When Stakes are High